Consumer goods.
Every aisle is a conversation. Sift routes product questions to sales, fulfillment complaints to logistics, and influencer mentions to brand — automatically.
- @chef_mike just now
Is this sauce gluten free?
Sales support - @shopper12 just now
Package never arrived…
Logistics - @influencer just now
Unboxing the new kit!
Brand team
The aisle is digital. Customers ask sizing questions on TikTok while standing in front of the shelf. Sift bridges social to point-of-sale — fulfillment to logistics, product to support, hype to brand, without the customer ever switching channels.
Every message, sorted to the right team.
- @chef_mike Is this sauce gluten free? → Sales support
- @shopper12 Package never arrived… → Logistics
- @influencer Unboxing the new kit! → Brand team
Built for consumer goods.
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Product-vs-shipping clarity
Ingredient questions, packaging defects, and missing deliveries all sort themselves to the team that owns the answer.
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Influencer signal capture
Unboxings, mentions, and tags surface to the brand team in real time — with sentiment and reach already scored.
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Channel-aware drafts
A reply that lands on TikTok comments doesn't sound the same as one on a 1-800 ticket. Sift drafts to channel voice.
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Reachable via MCP
Plug Sift into Claude, Cursor, or your own agent. Your CX lead asks "what's the top complaint this week?" from inside the tool they already use, and gets the answer with source threads attached.
Bring Sift to your team.
Tell us about your workflow and we'll show you how the agents fit into your consumer goods operations.