Claude
Ask Claude about your customers and draft replies with Sift.
Add Sift to Claude in a minute. Then ask Claude what customers are saying, see the posts behind the answer, and have it draft replies that your team approves.
Your Sift connection link
https://mcp.getsift.ai/mcp WWanderlyExample workspace
You → Sift, in Claude
What are people upset about on X this week? Show me the posts.
- Asked from Claudenow
- Sift searched matching conversations2s
- Answer returned with sources4s
Your AI can draft a reply, but a person confirms it in Sift before it goes out.
What Claude can do with Sift
What Claude can see
- Conversations, reviews, and commentsFrom your connected sources
- Topics, sentiment, and trends
- Analytics and support metricsCounts, response rates, and more
- Sift how-to guidesSo your AI knows how to use Sift
What Claude can do
- Prepare repliesA person confirms in Sift before sending
- Update saved searches and dashboardsOnly what you can change yourself
- Suggest setting changesSome wait for an admin to approve
What teams ask it to do
01
Ask about trends
Ask what customers say this week and open the conversations behind the answer.
02
Prepare replies
Claude drafts a reply in your brand voice, and a person confirms it in Sift.
03
Keep reports current
Ask Claude to update a saved search or dashboard for you.
Set it up
- In Claude, open Settings, then Connectors, and add a custom connector.
- Paste the Sift link: https://mcp.getsift.ai/mcp.
- Sign in with your Sift account.
- Start with a simple question, like what customers said today.
Good to know
- Your AI never sends a reply on its own. A person confirms it in Sift.
- Connecting AI tools is off until an admin turns it on for the roles and people they choose.
- You stay signed in for 90 days, then sign in again.
- Everything your AI reads or changes is logged, so your team can check it.
Works alongside
All 28 integrations →Use Sift from Claude.
We will turn on AI access for your team and try the first questions with you.