Moderation

Spam closed on arrival. Policy calls escalated to people.

Built-in and AI spam detection close junk automatically. Pattern rules catch the rest. Your rulebook decides what’s rejected, what’s escalated, and what’s left to AI judgment.

ModerationWanderly · example
“DM me for free tickets”AI spam · 97% confidence Closed
Repeated link in #generalPattern rule Closed
Possible impersonator: @wanderIy_helpUser rule Escalated
Spam caught todayModeration dashboard 312

Escalated 1 policy decision to a person. Closed 312 spam messages with an average confidence of 94%.

Spam layersStock, AI, pattern
Rulebook modes3
ConfidenceAdjustable threshold
TestingBuilt-in spam tester

What it does

AI spam detection

Set spam and safe indicators, keywords, and a confidence threshold. Test it with the built-in spam tester.

Pattern rules

Catch known spam with substring or regex patterns.

Rulebook (on request)

Write policies as Hard reject, Always escalate, or AI judgment. We turn it on for your organization.

Blocked users

Blocked users can’t open new conversations.

Impersonator detection

A built-in user rule flags likely impersonators, on by default.

Moderation analytics

Spam caught, average confidence, top spammers, and top channels.

Layers of spam defense

Built-in detection catches the obvious. AI spam detection reads intent with your indicators and threshold. Pattern rules catch known strings. Test any message before you save.

Moderation
  • Built-in and AI spam detection
  • Substring and regex patterns
  • Spam tester

Policy with a person in the loop

Write your rulebook as Hard reject, Always escalate, or AI judgment. Blocked users can’t open new conversations, and impersonator detection runs by default.

Moderation
  • Three rulebook modes
  • Blocked users
  • Impersonator detection on by default

Where it moderates

All integrations →

Questions

Is the rulebook on for everyone?

The rulebook is available when moderation policy is enabled for your organization. Talk to us to turn it on.

Can I test spam rules first?

Yes. The spam tester shows how a message would be scored before you save.

More of the platform

Close spam before your team sees it.

We’ll test your rules against real messages from your community.

Book a demo