Listen, Understand and Respond to your Customers
Across Slack, Discord, Github, and more.
Sift AI listens to all of the conversations your customers are having, help you understand what's happening, and take action on what they need.
Sift AI listens to all of the conversations your customers are having, help you understand what's happening, and take action on what they need.
Is sift right for me?
Meet your users where they are
Manage questions and users on Discord, Slack, Slack Connect, Github, Reddit and more. Make sure you're responding to everything that needs attention.
Inbox Zero
Make sure your users are happy and getting what they need. Track everything from number of responses, response & SLA times, and questions your team may have missed.
Scale Your Team's Work with Less
Across Discord, Slack, and Github. All of this conversational data is disorganized, unscalable, or worse. We leverage AI-first software to work today, not tomorrow.
What We Do
Make Helping Your Users Fun. Like It Should Be.
Modern companies help their users and customers wherever they are, from Discord communities to dedicated Slack channels and more. Sift AI is here to help you scale and make it easier to help and talk to your customers than ever before.
Questions Co-Pilot
Detect questions and conversations you need to respond to wherever your customers are - from Discord to Slack to Github and more.
Modern Support Operations
Track and analyze questions and requests from your free community, dedicated customer channels, support tickets and more all in one place, pre-analyzed by an LLM.
AI-Curated Discovery Page
Turn the top conversations and questions in your community into beautiful forum-like posts that your users can easily find from Google.
Ready to be more efficient than ever?
Explore Sift For Your Team
Bring your customer facing operations to the next level with Sift AI – your copilot to detect where you need to take action and help you act.
HOW WE DO IT
✨ The Sift Sparkle ✨
As a community leader, you care deeply about what people are discussing today, as well as how active, engaged, and satisfied they are. Sift is your community copilot that turns qualitative conversational data points into actionable quantitative insights. In other words, Sift makes community management magical!
Integrate with Existing Workflows
Sift includes bidirectional integrations with all key community channels and places where your team works. See an important trending question on Discord? Respond easily from Slack.
Track and Take Action
Sift tracks all of your questions and action items from your community in one place so your team can answer or respond to them centrally.
Rich Conversation Histories
Sift stores rich chat and support ticket history to build user profiles so you can see everything a user has said or done in your community.
Classifications, Declassified
Understand how your users are feeling and the types of conversations across your communities with custom tags and topics, making your community even more relevant to your business.
... and more!
Explore Sift for Your Community
Book a demo with our team
