Codex
Let OpenAI’s coding agent see what customers say about what you build.
Codex is OpenAI’s coding agent. Connect Sift so it can look up customer feedback while it works. It sees what you can see in Sift, and nothing more.
Your Sift connection link
https://mcp.getsift.ai/mcp WWanderlyExample workspace
You → Sift, in Codex
Find customer reports about the map crash on Android so I can reproduce it.
- Asked from Codexnow
- Sift searched matching conversations2s
- Answer returned with sources4s
Your AI can draft a reply, but a person confirms it in Sift before it goes out.
What Codex can do with Sift
What Codex can see
- Conversations, reviews, and commentsFrom your connected sources
- Topics, sentiment, and trends
- Analytics and support metricsCounts, response rates, and more
- Sift how-to guidesSo your AI knows how to use Sift
What Codex can do
- Prepare repliesA person confirms in Sift before sending
- Update saved searches and dashboardsOnly what you can change yourself
- Suggest setting changesSome wait for an admin to approve
What teams ask it to do
01
Do the busywork
Ask Codex to tag conversations, update a saved search, or pull a report.
02
See the feedback
Pull up the posts behind a bug or feature request.
03
Run it on a schedule
Use an API key for jobs that run without a person.
Set it up
- In Codex, add a new MCP server (the setting for outside tools) named Sift.
- Paste the Sift link: https://mcp.getsift.ai/mcp.
- Sign in with your Sift account.
- Start with a simple question, like what customers said today.
Good to know
- Your AI never sends a reply on its own. A person confirms it in Sift.
- Connecting AI tools is off until an admin turns it on for the roles and people they choose.
- You stay signed in for 90 days, then sign in again.
- Everything your AI reads or changes is logged, so your team can check it.
Works alongside
All 28 integrations →Use Sift from Codex.
We will turn on AI access for your team and try the first questions with you.