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Sift’s agents,
in the AI you use.

Sift comes with agents that triage, reply, and research. Connect Claude, ChatGPT, Codex, or your own agent to the same conversations and actions.

Connect your AI Book a demo
Your AI assistant
Sift connected

What are customers saying about refunds this week? Draft a reply to the most urgent one.

Sift · searched 1,284 conversations Sift · ranked topics by volume and sentiment Sift · prepared a reply

Refund delays are up 38% since Monday. Most posts mention waiting more than a week. The most urgent is Tess Ibarra on Facebook, who has asked twice.

Reply to Tess Ibarra · Facebook Needs your confirmation

Sorry for the wait, Tess. Send us your order number in a DM and we’ll check the status of your refund today.

Uses your brand voiceConfirm in Sift

Example conversation

Works with

Start with the agents
built into Sift.

Every Sift workspace comes with agents that work your social inbox. Give them goals and guidance, then choose what they can do on their own.

Classify

Save answers in fields on conversations and customers. Use them in filters and reports.

Respond

Draft replies from your knowledge base and brand voice. Send automatically only where you allow it.

Investigate

Find patterns, compare trends, and build dashboards with SiftGPT.

Report

Schedule agents to prepare a daily briefing or a weekly report.

Give your agents a question.

SiftGPT researches and builds with your team. Other agents fill fields, work toward goals, and prepare scheduled reports.

Search conversations

Find the messages and reviews behind a question.

“Show me customers waiting on a refund.”

Analyze trends

Compare trends and follow an answer to its source conversations.

“What changed in booking conversations this week?”

Build dashboards

Turn a question into an editable dashboard with charts.

“Build a dashboard for our booking experience.”

Use your knowledge

Find answers in your team's product information and policies.

“What is our refund policy?”

Prepare briefings

Schedule an agent to report on the topics your team follows.

“Send me a morning briefing on booking issues.”

Look up creators

Get current public profile details for a creator.

“Show me this creator’s profile.”

Work with tables

Create and edit tables on a workspace page.

“Add these findings to my table.”

Fill agent fields

Save an answer on each conversation or customer.

“What is the reason for this conversation?”

Research the web

Find current public information alongside your analysis.

“What has changed in travel this month?”

Then use them from your own AI.

Sift’s MCP server gives Claude, ChatGPT, Codex, and other assistants the same data and actions your team uses in Sift, within your permissions.

Ask about conversations, topics, and trends
Prepare replies a person confirms in Sift
Update saved searches and dashboards
Read the MCP overview
Connect in three steps
  1. 01Add a remote MCP server in your AI tool
  2. 02Paste https://mcp.getsift.ai/mcp
  3. 03Sign in with your Sift account

Connect the AI you already use.

One server works across assistants, coding tools, and your own agents. Sign in as yourself, or use an organization API key for unattended work.

See setup for each client
Claude Add Sift as a custom connector.
ChatGPT Add Sift as a connector on supported plans.
Codex Add the Sift MCP server to Codex.
Cursor Add the Sift MCP server to Cursor.
Gemini CLI Add the Sift MCP server to Gemini CLI.
Your own agent Any client that supports remote MCP, or an API key.

Your permissions still apply.

Admins choose who can use agents and who can send through them, per role and per person.

Visit the Trust Center

A person sends the reply.

Replies prepared through MCP wait for someone to confirm them. API keys cannot send.

Every call is recorded.

Each tool call is logged, so your team can see what an assistant read and changed.

For developers
and their agents.

Everything an agent needs to work with Sift, in plain text it can read.

Agent guide How an agent should work with Sift, with copyable instructions.Connect a client OAuth and API key setup, organizations, and access controls.MCP reference Every tool, field, and data contract.llms.txt An index of this site and the docs, with a markdown version of every page.

Questions about agents?

Which AI tools work with Sift?

Claude, ChatGPT, Codex, Cursor, Gemini CLI, and other clients that support remote MCP servers. What a client can do depends on its plan and settings. Your own agents can connect the same way.

What is the difference between Sift's agents and my own AI?

Sift's agents run inside Sift and work your inbox, replies, and reports on their own. Your AI assistant connects to the same data and actions when you ask it to, from the tool you already use.

Can an assistant send a reply without a person?

No. Replies prepared through MCP need a person to confirm them before they are sent, and API keys cannot send. Automatic sending is a separate setting for Sift's own agents.

How does my team control access?

Admins decide who can use agents and who can send through them, per role and per person. Every operation checks the caller's permissions, and every tool call is recorded.

Can one connection work across several organizations?

Yes, with personal sign-in. Choose All organizations when you connect. Each call runs in one organization and checks your access there. An organization API key is limited to its organization.

How do I connect?

Add https://mcp.getsift.ai/mcp as a remote MCP server in your client and sign in with your Sift account. The connection guide has steps for each client.

Put your social agents to work.

See how Sift’s agents can handle conversations, find what matters, and bring your team in when needed.

Book a demo