ChatGPT

Ask ChatGPT about your customers with live Sift data.

Add Sift to ChatGPT on plans that allow connectors (the ChatGPT setting for adding apps). If you don’t see the option, ask your ChatGPT admin. Then ask about your customers, see the posts behind each answer, and have it draft replies that your team approves.

Your Sift connection link https://mcp.getsift.ai/mcp

Connect ChatGPT Book a demo

WWanderlyExample workspace

You → Sift, in ChatGPT

Which topics drove negative sentiment yesterday, and how many posts each?

Asked from ChatGPTnow
Sift searched matching conversations2s
Answer returned with sources4s

Your AI can draft a reply, but a person confirms it in Sift before it goes out.

What ChatGPT can do with Sift

What ChatGPT can see

Conversations, reviews, and commentsFrom your connected sources
Topics, sentiment, and trends
Analytics and support metricsCounts, response rates, and more
Sift how-to guidesSo your AI knows how to use Sift

What ChatGPT can do

Prepare repliesA person confirms in Sift before sending
Update saved searches and dashboardsOnly what you can change yourself
Suggest setting changesSome wait for an admin to approve

What teams ask it to do

Search everything

Find conversations, reviews, and comments across your connected sources.

Ask about trends

Ask what people are upset about and open the posts behind the answer.

Prepare replies

ChatGPT drafts a reply, and a person confirms it in Sift.

Set it up

In ChatGPT, open Settings, then Connectors, and add a new connector.
Paste the Sift link: https://mcp.getsift.ai/mcp.
Sign in with your Sift account.
Start with a simple question, like what customers said today.

Developer reference

Good to know

Your AI never sends a reply on its own. A person confirms it in Sift.
Connecting AI tools is off until an admin turns it on for the roles and people they choose.
You stay signed in for 90 days, then sign in again.
Everything your AI reads or changes is logged, so your team can check it.