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Connect shared Outlook mailboxes with app credentials
Connect a shared Microsoft Outlook mailbox without tying it to one person's sign-in.
What changed
- Use Microsoft Entra app credentials for a shared support inbox.
- Validate the mailbox and permissions during setup.
Why it matters
This update keeps workspace work closer to the question your team is trying to answer. Connect a shared Microsoft Outlook mailbox without tying it to one person's sign-in.