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Automation

Share saved responses with the right audience

Saved responses can be personal or shared, so teams can keep local shortcuts beside approved language.

What changed

  • Choose who can see a saved response.
  • Keep shared reply language available without taking away personal tools.

Why it matters

This update keeps automation work closer to the question your team is trying to answer. Saved responses can be personal or shared, so teams can keep local shortcuts beside approved language.