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Switch between list and rail views
Inbox work can use a denser rail view or a familiar list view, with the preference saved for the next visit.
What changed
- Scan more work at once when the queue is busy.
- Keep the view that fits the way you review conversations.
Why it matters
This update keeps care work closer to the question your team is trying to answer. Inbox work can use a denser rail view or a familiar list view, with the preference saved for the next visit.