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Bring Higher Logic conversations into the inbox
Higher Logic discussions, private messages, and staff mentions can now flow into Sift for response work.
What changed
- Connect a community with scoped webhook delivery.
- Reply as the connected staff identity from the Care workflow.
Why it matters
This update keeps care work closer to the question your team is trying to answer. Higher Logic discussions, private messages, and staff mentions can now flow into Sift for response work.