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Bring app reviews into the inbox
App Store and Google Play reviews can sit beside social and community conversations, with replies handled from the same queue.
What changed
- Monitor review sentiment alongside the rest of customer feedback.
- Keep developer replies close to the review that needs one.
Why it matters
This update keeps care work closer to the question your team is trying to answer. App Store and Google Play reviews can sit beside social and community conversations, with replies handled from the same queue.