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Don't Sacrifice Community Engagement for SEO
The pros and cons of closed chats like Discord and open forums like Discourse.
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Discord
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Discord’s Dilemma.
August 21, 2024
Using a discord for support ops can be tough, but it is the more rewarding path.
Support
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Our Take on Modern Support
August 7, 2024
Modern Support is where your customers live. It's streamlined, centralized, and automated
AI
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Discord's a Party, But Who's Answering the Burning Questions?
August 7, 2024
Unanswered questions in Discord are a major problem. The Sift AI-powered sidekick uses LLMs to scan your Discord channels and pinpoint those burning, unanswered questions.
AI
Don't Sacrifice Community Engagement for SEO
July 1, 2024
The pros and cons of closed chats like Discord and open forums like Discourse.
