Blog
Social
From Keywords to Context: A New Era of Social Care
Why social media support teams are moving past keyword monitoring, and what you need to keep up.
Category
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Discord
Discord's a Party, But Who's Answering the Burning Questions?
August 7, 2024
Unanswered questions in Discord are a major problem. The Sift AI-powered sidekick uses LLMs to scan your Discord channels and pinpoint those burning, unanswered questions.
AI
Don't Sacrifice Community Engagement for SEO
July 1, 2024
The pros and cons of closed chats like Discord and open forums like Discourse.
