AI-Powered Analytics
Unlock the real story behind every social and community conversation, giving you deep visibility, trends, and data you can actually act on.
features
Advanced Insights for Social & Community Teams
Unified Conversation Data
Bring all your data together. Sift analyzes every message, DM, tag, and post from X, Instagram, Facebook, WhatsApp, and beyond, creating one clean, centralized source of truth for your team.
Real-Time Sentiment & Trend Detection
Instantly see how your community feels, what topics are hot, and where sentiment is shifting. Easily pick up on nuance, sarcasm, and common inquiries so you're always ahead.
Custom Alerts & Reports
Tailor your analytics to fit the way your team works. Build dashboards by channel, topic, product, users, or region, and pull ready-to-share reports with just a click—no analyst required.
how it workS
Never Miss a Signal
1
Streamlined Data Ingestion
Sift AI Agents collect convos from every integrated platform in real time so you never miss a mention, post, or DM that matters for your strategy.
2
Automated Classification & Tagging
Every interaction is analyzed for intent, urgency, sentiment, and core topics. Our AI Agents group, tag, and classify your data automatically.
3
Actionable Insights Visualized
See the full picture right from your dashboard as patterns, spikes, and underlying trends are made clear. Spot wins, risks, and opportunities in real time.
And so much more...
User & Segment Analysis
See who’s driving the conversation, which users are most active, and how different segments are engaging with your brand or community.
Advanced Drill-Down
Slice and dice your data by channel, date, user, sentiment, topic, custom tags, and more to find the insights you need without drowning in irrelevant details.
Multilingual & Multimodal
Whether a conversation is in another language, sarcastic in tone, or includes emojis, images, and links, Sift will be able to process and contextualize it for your benefit.
OUTCOMES
Real Results
Case Study: Web3 leader gains clarity on its global online communities.
Sui, a cutting-edge Layer 1 blockchain, manages a rapidly growing global community across multiple channels.
features
Your New Intelligence Edge
Complete Channel Coverage
With bidirectional integrations across all of your key social platforms, you'll get a true 360° view of your community. Our Analytics Agent unifies data into a single dashboard so your team never works with incomplete information.
Sophisticated Trend Analysis
Sift’s AI doesn’t just surface spikes; it tells you why they’re happening. Instantly detect emerging themes, campaign traction, and subtle shifts in sentiment across platforms and time. Spot risks or opportunities before they go mainstream, and turn raw noise into clear, strategic action for your team.
Sift GPT
Chat directly with Sift's LLM to dig deeper. Ask natural-language questions like, “What are customers saying about our latest update?” Get instant, precise answers pulled from across every channel. No analyst or SQL required; just direct, actionable information whenever you need it.
Deep Engagement Analytics
Go beyond volume and vanity metrics. Track true engagement: who your advocates and critics are, which conversations are gaining momentum, and what content drives real interaction. Drill-down by user segment, channel, or campaign to see what’s really working and what needs your attention.
Ready to See What Your Data is Telling You?
Book a demo to experience Sift’s AI-powered analytics in action for your social and community teams.
Book A Demo
ready to be more efficient than ever?
Explore Sift For Your Team
Bring your customer facing operations to the next level with Sift AI – your copilot to detect where you need to take action and help you act.
