# Codex integration

> Codex is OpenAI’s coding agent. Connect Sift so it can look up customer feedback while it works. It sees what you can see in Sift, and nothing more.

Canonical: https://www.getsift.ai/integrations/codex/

## Let OpenAI’s coding agent see what customers say about what you build.

Codex is OpenAI’s coding agent. Connect Sift so it can look up customer feedback while it works. It sees what you can see in Sift, and nothing more.

Your Sift connection link `https://mcp.getsift.ai/mcp`

[Connect Codex](https://docs.getsift.ai/docs/developer/mcp-connections)

## What Codex can do with Sift

What Codex can see

- Conversations, reviews, and comments From your connected sources
- Topics, sentiment, and trends
- Analytics and support metrics Counts, response rates, and more
- Sift how-to guides So your AI knows how to use Sift

What Codex can do

- Prepare replies A person confirms in Sift before sending
- Update saved searches and dashboards Only what you can change yourself
- Suggest setting changes Some wait for an admin to approve

## What teams ask it to do

### Do the busywork

Ask Codex to tag conversations, update a saved search, or pull a report.

### See the feedback

Pull up the posts behind a bug or feature request.

### Run it on a schedule

Use an API key for jobs that run without a person.

## Set it up

1. In Codex, add a new MCP server (the setting for outside tools) named Sift.
2. Paste the Sift link: https://mcp.getsift.ai/mcp.
3. Sign in with your Sift account.
4. Start with a simple question, like what customers said today.

[Developer reference](https://docs.getsift.ai/docs/developer/mcp-reference)

## Good to know

- Your AI never sends a reply on its own. A person confirms it in Sift.
- Connecting AI tools is off until an admin turns it on for the roles and people they choose.
- You stay signed in for 90 days, then sign in again.
- Everything your AI reads or changes is logged, so your team can check it.

## Works alongside

[All 28 integrations →](https://www.getsift.ai/integrations/)

[**Claude** Use Sift from Claude.](https://www.getsift.ai/integrations/claude/) [**ChatGPT** Use Sift from ChatGPT.](https://www.getsift.ai/integrations/chatgpt/) [**Cursor** Bring customer context into Cursor.](https://www.getsift.ai/integrations/cursor/) [**Gemini CLI** Ask Sift from the terminal.](https://www.getsift.ai/integrations/gemini-cli/)

## Use Sift from Codex.

We will turn on AI access for your team and try the first questions with you.