# Claude integration

> Add Sift to Claude in a minute. Then ask Claude what customers are saying, see the posts behind the answer, and have it draft replies that your team approves.

Canonical: https://www.getsift.ai/integrations/claude/

## Ask Claude about your customers and draft replies with Sift.

Add Sift to Claude in a minute. Then ask Claude what customers are saying, see the posts behind the answer, and have it draft replies that your team approves.

Your Sift connection link `https://mcp.getsift.ai/mcp`

[Connect Claude](https://docs.getsift.ai/docs/developer/mcp-connections)

## What Claude can do with Sift

What Claude can see

- Conversations, reviews, and comments From your connected sources
- Topics, sentiment, and trends
- Analytics and support metrics Counts, response rates, and more
- Sift how-to guides So your AI knows how to use Sift

What Claude can do

- Prepare replies A person confirms in Sift before sending
- Update saved searches and dashboards Only what you can change yourself
- Suggest setting changes Some wait for an admin to approve

## What teams ask it to do

### Ask about trends

Ask what customers say this week and open the conversations behind the answer.

### Prepare replies

Claude drafts a reply in your brand voice, and a person confirms it in Sift.

### Keep reports current

Ask Claude to update a saved search or dashboard for you.

## Set it up

1. In Claude, open Settings, then Connectors, and add a custom connector.
2. Paste the Sift link: https://mcp.getsift.ai/mcp.
3. Sign in with your Sift account.
4. Start with a simple question, like what customers said today.

[Developer reference](https://docs.getsift.ai/docs/developer/mcp-reference)

## Good to know

- Your AI never sends a reply on its own. A person confirms it in Sift.
- Connecting AI tools is off until an admin turns it on for the roles and people they choose.
- You stay signed in for 90 days, then sign in again.
- Everything your AI reads or changes is logged, so your team can check it.

## Works alongside

[All 28 integrations →](https://www.getsift.ai/integrations/)

[**ChatGPT** Use Sift from ChatGPT.](https://www.getsift.ai/integrations/chatgpt/) [**Codex** Customer feedback inside Codex.](https://www.getsift.ai/integrations/codex/) [**Cursor** Bring customer context into Cursor.](https://www.getsift.ai/integrations/cursor/) [**Gemini CLI** Ask Sift from the terminal.](https://www.getsift.ai/integrations/gemini-cli/)

## Use Sift from Claude.

We will turn on AI access for your team and try the first questions with you.