# ChatGPT integration

> Add Sift to ChatGPT on plans that allow connectors (the ChatGPT setting for adding apps). If you don’t see the option, ask your ChatGPT admin. Then ask about your customers, see the posts behind each answer, and have it draft replies that your team approves.

Canonical: https://www.getsift.ai/integrations/chatgpt/

## Ask ChatGPT about your customers with live Sift data.

Add Sift to ChatGPT on plans that allow connectors (the ChatGPT setting for adding apps). If you don’t see the option, ask your ChatGPT admin. Then ask about your customers, see the posts behind each answer, and have it draft replies that your team approves.

Your Sift connection link `https://mcp.getsift.ai/mcp`

[Connect ChatGPT](https://docs.getsift.ai/docs/developer/mcp-connections)

## What ChatGPT can do with Sift

What ChatGPT can see

- Conversations, reviews, and comments From your connected sources
- Topics, sentiment, and trends
- Analytics and support metrics Counts, response rates, and more
- Sift how-to guides So your AI knows how to use Sift

What ChatGPT can do

- Prepare replies A person confirms in Sift before sending
- Update saved searches and dashboards Only what you can change yourself
- Suggest setting changes Some wait for an admin to approve

## What teams ask it to do

### Search everything

Find conversations, reviews, and comments across your connected sources.

### Ask about trends

Ask what people are upset about and open the posts behind the answer.

### Prepare replies

ChatGPT drafts a reply, and a person confirms it in Sift.

## Set it up

1. In ChatGPT, open Settings, then Connectors, and add a new connector.
2. Paste the Sift link: https://mcp.getsift.ai/mcp.
3. Sign in with your Sift account.
4. Start with a simple question, like what customers said today.

[Developer reference](https://docs.getsift.ai/docs/developer/mcp-reference)

## Good to know

- Your AI never sends a reply on its own. A person confirms it in Sift.
- Connecting AI tools is off until an admin turns it on for the roles and people they choose.
- You stay signed in for 90 days, then sign in again.
- Everything your AI reads or changes is logged, so your team can check it.

## Works alongside

[All 28 integrations →](https://www.getsift.ai/integrations/)

[**Claude** Use Sift from Claude.](https://www.getsift.ai/integrations/claude/) [**Codex** Customer feedback inside Codex.](https://www.getsift.ai/integrations/codex/) [**Cursor** Bring customer context into Cursor.](https://www.getsift.ai/integrations/cursor/) [**Gemini CLI** Ask Sift from the terminal.](https://www.getsift.ai/integrations/gemini-cli/)

## Use Sift from ChatGPT.

We will turn on AI access for your team and try the first questions with you.