# Canny integration

> Connect a Canny workspace with an API key and Sift brings feedback posts, boards, and comments into the same view as your other channels, so you can see what customers ask for and how it trends.

Canonical: https://www.getsift.ai/integrations/canny/

## Agents sort Canny feedback next to your support conversations.

Connect a Canny workspace with an API key and Sift brings feedback posts, boards, and comments into the same view as your other channels, so you can see what customers ask for and how it trends.

## What Sift handles on Canny

Comes into Sift

- Feedback posts With status, votes, board, and tags
- Comments on posts
- Boards

## What agents do with it

### Sort feedback by topic

Sift classifies each post so requests group with related support conversations.

### Follow demand

Votes and status come with each post, so you can see which requests matter most.

### Ask SiftGPT

Ask what customers are requesting and open the posts behind the answer.

## Set it up

1. Open Settings, then Integrations, then Canny.
2. Copy your API key from Canny under Settings, then API.
3. Paste the key into Sift and test the connection.
4. Connect the workspace.

## Good to know

- Canny posts are read-only in Sift. Reply and update status in Canny.
- You can connect more than one Canny workspace.

## Works alongside

[All 28 integrations →](https://www.getsift.ai/integrations/)

[**Discord** Support your community without losing the thread.](https://www.getsift.ai/integrations/discord/) [**Discourse** Make every forum conversation easier to follow.](https://www.getsift.ai/integrations/discourse/) [**Gainsight** Connect your customer community to your team.](https://www.getsift.ai/integrations/gainsight/) [**Higher Logic** Bring community discussions into the inbox.](https://www.getsift.ai/integrations/higher-logic/)

## Put agents on Canny.

We will connect your Canny account and show the agents working on real conversations.