# Keep your place in the inbox

> Your queues, views, and filters stay close when you open a case. See what changed in Sift AI and how it helps social care teams.

Canonical: https://www.getsift.ai/changelog/2026-10-29-keep-your-place-in-the-inbox/
Last updated: 2026-10-29

[Back to changelog](https://www.getsift.ai/changelog/)

## Keep your place in the inbox

Your queues, views, and filters stay close when you open a case.

## What changed

- Move between a case and the inbox without rebuilding the view you were using.
- Your filters also persist across navigation and reloads, so the queue stays useful as you work.

[Explore Social Support](https://www.getsift.ai/social-support/)

SIFT / CARE Care

 **Keep your place in the inbox** Your queues, views, and filters stay close when you open a case.

## More Care updates

### [Keep escalated cases routed correctly](https://www.getsift.ai/changelog/2026-10-29-keep-escalated-cases-routed-correctly/)

### [Follow longer conversations on X](https://www.getsift.ai/changelog/2026-10-22-follow-longer-conversations-on-x/)

### [Save customer contact details from replies](https://www.getsift.ai/changelog/2026-10-22-save-customer-contact-details-from-replies/)

October 22, 2026 Care