# Explore Moments in Listening

> Find the events behind changes in conversation volume. See what changed in Sift AI and how it helps social care teams.

Canonical: https://www.getsift.ai/changelog/2026-10-27-explore-moments-in-listening/
Last updated: 2026-10-27

[Back to changelog](https://www.getsift.ai/changelog/)

## Explore Moments in Listening

Find the events behind changes in conversation volume.

## What changed

- Moments appear alongside the Listening chart, where you can select one and explore its related posts.
- Follow the conversation over time instead of treating a spike as the entire story.

[Explore customer intelligence](https://www.getsift.ai/voice-of-the-customer/)

SIFT / ANALYTICS Analytics

 **Explore Moments in Listening** Find the events behind changes in conversation volume.

## More Analytics updates

### [More community conversations in Listening](https://www.getsift.ai/changelog/2026-10-29-more-community-conversations-in-listening/)

### [Read charts at a glance](https://www.getsift.ai/changelog/2026-10-29-read-charts-at-a-glance/)

### [Meet Pulse](https://www.getsift.ai/changelog/2026-10-27-meet-pulse/)

October 27, 2026 Analytics