# Follow longer conversations on X

> See more of the reply chain when you open a case. See what changed in Sift AI and how it helps social care teams.

Canonical: https://www.getsift.ai/changelog/2026-10-22-follow-longer-conversations-on-x/
Last updated: 2026-10-22

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## Follow longer conversations on X

See more of the reply chain when you open a case.

## What changed

- Long threads can fold their middle section, keeping the conversation easier to scan.
- Load earlier posts when you need to understand what happened before the latest message.

[Explore Social Support](https://www.getsift.ai/social-support/)

SIFT / CARE Care

 **Follow longer conversations on X** See more of the reply chain when you open a case.

## More Care updates

### [Keep your place in the inbox](https://www.getsift.ai/changelog/2026-10-29-keep-your-place-in-the-inbox/)

### [Keep escalated cases routed correctly](https://www.getsift.ai/changelog/2026-10-29-keep-escalated-cases-routed-correctly/)

### [Save customer contact details from replies](https://www.getsift.ai/changelog/2026-10-22-save-customer-contact-details-from-replies/)

October 22, 2026 Care