# Choose how a moderation rule acts

> A moderation rule can auto-close a matching case. See what changed in Sift AI and how it helps social care teams.

Canonical: https://www.getsift.ai/changelog/2026-09-18-choose-how-a-moderation-rule-acts/
Last updated: 2026-09-18

[Back to changelog](https://www.getsift.ai/changelog/)

## Choose how a moderation rule acts

A moderation rule can auto-close a matching case.

## What changed

- Choose auto-close when the case should be closed without deleting the message.
- Your team can use different actions for different kinds of matching work.

[Explore social care automation](https://www.getsift.ai/social-support/)

SIFT / AUTOMATION Automation

 **Choose how a moderation rule acts** A moderation rule can auto-close a matching case.

## More Automation updates

### [Your agents, in one place](https://www.getsift.ai/changelog/2026-10-19-your-agents-in-one-place/)

### [More useful case macros](https://www.getsift.ai/changelog/2026-10-19-more-useful-case-macros/)

### [Save agent answers in custom fields](https://www.getsift.ai/changelog/2026-10-15-save-agent-answers-in-custom-fields/)

October 15, 2026 Automation