# More complete Facebook conversation coverage

> Facebook ingestion now covers more of the posts, recommendations, comments, and mentions teams need to handle. See what changed in Sift AI and how it helps social care teams.

Canonical: https://www.getsift.ai/changelog/2026-07-27-more-complete-facebook-conversation-coverage/
Last updated: 2026-07-27

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## More complete Facebook conversation coverage

Facebook ingestion now covers more of the posts, recommendations, comments, and mentions teams need to handle.

## What changed

- Bring more customer activity into the Care workflow.
- Keep comments and mentions connected to the work around them.

[Explore Social Support](https://www.getsift.ai/social-support/)

SIFT / FACEBOOK Care

 **More coverage** Bring the conversation in

## More Care updates

### [Keep your place in the inbox](https://www.getsift.ai/changelog/2026-10-29-keep-your-place-in-the-inbox/)

### [Keep escalated cases routed correctly](https://www.getsift.ai/changelog/2026-10-29-keep-escalated-cases-routed-correctly/)

### [Follow longer conversations on X](https://www.getsift.ai/changelog/2026-10-22-follow-longer-conversations-on-x/)

October 22, 2026 Care