# Messages arrive faster across the workspace

> Realtime delivery reduces the wait between a new message arriving and the work appearing in Sift. See what changed in Sift AI and how it helps social care teams.

Canonical: https://www.getsift.ai/changelog/2026-07-21-messages-arrive-faster-across-the-workspace/
Last updated: 2026-07-21

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## Messages arrive faster across the workspace

Realtime delivery reduces the wait between a new message arriving and the work appearing in Sift.

## What changed

- See new work without a manual refresh.
- Keep the inbox and open conversation closer to the current state.

[Explore Social Support](https://www.getsift.ai/social-support/)

SIFT / REALTIME Care

 **Near instant** The next message is closer

## More Care updates

### [Keep your place in the inbox](https://www.getsift.ai/changelog/2026-10-29-keep-your-place-in-the-inbox/)

### [Keep escalated cases routed correctly](https://www.getsift.ai/changelog/2026-10-29-keep-escalated-cases-routed-correctly/)

### [Follow longer conversations on X](https://www.getsift.ai/changelog/2026-10-22-follow-longer-conversations-on-x/)

October 22, 2026 Care