# Find channels by account and name

> The Channels settings view now groups real accounts and names so teams can find the source they need. See what changed in Sift AI and how it helps social care teams.

Canonical: https://www.getsift.ai/changelog/2026-06-23-find-channels-by-account-and-name/
Last updated: 2026-06-23

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## Find channels by account and name

The Channels settings view now groups real accounts and names so teams can find the source they need.

## What changed

- Browse channels by the account that owns them.
- Open a channel preview when its name needs context.

[Explore Social Support](https://www.getsift.ai/social-support/)

SIFT / CHANNELS Care

 **Grouped sources** Find the right place

## More Care updates

### [Keep your place in the inbox](https://www.getsift.ai/changelog/2026-10-29-keep-your-place-in-the-inbox/)

### [Keep escalated cases routed correctly](https://www.getsift.ai/changelog/2026-10-29-keep-escalated-cases-routed-correctly/)

### [Follow longer conversations on X](https://www.getsift.ai/changelog/2026-10-22-follow-longer-conversations-on-x/)

October 22, 2026 Care