# Use variables in saved responses

> Saved responses can insert useful conversation values so a reusable reply still feels specific. See what changed in Sift AI and how it helps social care teams.

Canonical: https://www.getsift.ai/changelog/2026-06-14-use-variables-in-saved-responses/
Last updated: 2026-06-14

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## Use variables in saved responses

Saved responses can insert useful conversation values so a reusable reply still feels specific.

## What changed

- Add a variable to a saved response template.
- Keep the final message grounded in the conversation being answered.

[Explore social care automation](https://www.getsift.ai/social-support/) [Learn about Sift workflows](https://docs.getsift.ai/docs/agent/responding)

SIFT / MACROS Automation

 **Template variables** Reusable, still personal

## More Automation updates

### [Your agents, in one place](https://www.getsift.ai/changelog/2026-10-19-your-agents-in-one-place/)

### [More useful case macros](https://www.getsift.ai/changelog/2026-10-19-more-useful-case-macros/)

### [Save agent answers in custom fields](https://www.getsift.ai/changelog/2026-10-15-save-agent-answers-in-custom-fields/)

October 15, 2026 Automation