# Set business hours per queue

> Different queues can follow named schedules, so response-time expectations match the team doing the work. See what changed in Sift AI and how it helps social care teams.

Canonical: https://www.getsift.ai/changelog/2026-06-14-set-business-hours-per-queue/
Last updated: 2026-06-14

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## Set business hours per queue

Different queues can follow named schedules, so response-time expectations match the team doing the work.

## What changed

- Map business hours to the queue they govern.
- Measure service time against the hours that actually count.

[Explore Social Support](https://www.getsift.ai/social-support/) [Learn about the Care inbox](https://docs.getsift.ai/docs/manage/monitor)

SIFT / SLA Care

 **Per queue** The right clock for each team

## More Care updates

### [Keep your place in the inbox](https://www.getsift.ai/changelog/2026-10-29-keep-your-place-in-the-inbox/)

### [Keep escalated cases routed correctly](https://www.getsift.ai/changelog/2026-10-29-keep-escalated-cases-routed-correctly/)

### [Follow longer conversations on X](https://www.getsift.ai/changelog/2026-10-22-follow-longer-conversations-on-x/)

October 22, 2026 Care