# Tag channels as well as conversations

> Channel tags help teams route and filter work with the same shared language they use elsewhere. See what changed in Sift AI and how it helps social care teams.

Canonical: https://www.getsift.ai/changelog/2026-06-11-tag-channels-as-well-as-conversations/
Last updated: 2026-06-11

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## Tag channels as well as conversations

Channel tags help teams route and filter work with the same shared language they use elsewhere.

## What changed

- Describe a channel with a reusable organizational tag.
- Filter and route work using that channel context.

[Explore Social Support](https://www.getsift.ai/social-support/)

SIFT / CHANNEL TAGS Care

 **Shared context** Route with meaning

## More Care updates

### [Keep your place in the inbox](https://www.getsift.ai/changelog/2026-10-29-keep-your-place-in-the-inbox/)

### [Keep escalated cases routed correctly](https://www.getsift.ai/changelog/2026-10-29-keep-escalated-cases-routed-correctly/)

### [Follow longer conversations on X](https://www.getsift.ai/changelog/2026-10-22-follow-longer-conversations-on-x/)

October 22, 2026 Care