# A clearer context cockpit

> The unified user view puts conversation history, customer context, and follow-up work together. See what changed in Sift AI and how it helps social care teams.

Canonical: https://www.getsift.ai/changelog/2026-06-09-a-clearer-context-cockpit/
Last updated: 2026-06-09

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## A clearer context cockpit

The unified user view puts conversation history, customer context, and follow-up work together.

## What changed

- Review a person's context without jumping between separate panels.
- Keep the history you need beside the conversation you are handling.

[Explore Social Support](https://www.getsift.ai/social-support/)

SIFT / USER CONTEXT Care

 **One view** History, Signals, Next step

## More Care updates

### [Keep your place in the inbox](https://www.getsift.ai/changelog/2026-10-29-keep-your-place-in-the-inbox/)

### [Keep escalated cases routed correctly](https://www.getsift.ai/changelog/2026-10-29-keep-escalated-cases-routed-correctly/)

### [Follow longer conversations on X](https://www.getsift.ai/changelog/2026-10-22-follow-longer-conversations-on-x/)

October 22, 2026 Care