# Bring Higher Logic conversations into the inbox

> Higher Logic discussions, private messages, and staff mentions can now flow into Sift for response work. See what changed in Sift AI and how it helps social care teams.

Canonical: https://www.getsift.ai/changelog/2026-04-23-bring-higher-logic-conversations-into-the-inbox/
Last updated: 2026-04-23

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## Bring Higher Logic conversations into the inbox

Higher Logic discussions, private messages, and staff mentions can now flow into Sift for response work.

## What changed

- Connect a community with scoped webhook delivery.
- Reply as the connected staff identity from the Care workflow.

[Explore Social Support](https://www.getsift.ai/social-support/) [Learn about the Care inbox](https://docs.getsift.ai/docs/integrations/higher-logic)

SIFT / HIGHER LOGIC Care

 **Community coverage** Meet the conversation where it starts

## More Care updates

### [Keep your place in the inbox](https://www.getsift.ai/changelog/2026-10-29-keep-your-place-in-the-inbox/)

### [Keep escalated cases routed correctly](https://www.getsift.ai/changelog/2026-10-29-keep-escalated-cases-routed-correctly/)

### [Follow longer conversations on X](https://www.getsift.ai/changelog/2026-10-22-follow-longer-conversations-on-x/)

October 22, 2026 Care