# Bring Discourse discussions into the inbox

> Connect a Discourse community and bring discussions, replies, and staff mentions into the same Care workflow. See what changed in Sift AI and how it helps social care teams.

Canonical: https://www.getsift.ai/changelog/2026-04-23-bring-discourse-discussions-into-the-inbox/
Last updated: 2026-04-23

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## Bring Discourse discussions into the inbox

Connect a Discourse community and bring discussions, replies, and staff mentions into the same Care workflow.

## What changed

- Read a community thread beside the other conversations your team handles.
- Reply without sending the team back to a separate operating queue.

[Explore Social Support](https://www.getsift.ai/social-support/) [Learn about the Care inbox](https://docs.getsift.ai/docs/integrations/discourse)

SIFT / DISCOURSE Care

 **Community threads** Community work, one inbox

## More Care updates

### [Keep your place in the inbox](https://www.getsift.ai/changelog/2026-10-29-keep-your-place-in-the-inbox/)

### [Keep escalated cases routed correctly](https://www.getsift.ai/changelog/2026-10-29-keep-escalated-cases-routed-correctly/)

### [Follow longer conversations on X](https://www.getsift.ai/changelog/2026-10-22-follow-longer-conversations-on-x/)

October 22, 2026 Care