# Bring app reviews into the inbox

> App Store and Google Play reviews can sit beside social and community conversations, with replies handled from the same queue. See what changed in Sift AI and how it helps social care teams.

Canonical: https://www.getsift.ai/changelog/2026-04-15-bring-app-reviews-into-the-inbox/
Last updated: 2026-04-15

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## Bring app reviews into the inbox

App Store and Google Play reviews can sit beside social and community conversations, with replies handled from the same queue.

## What changed

- Monitor review sentiment alongside the rest of customer feedback.
- Keep developer replies close to the review that needs one.

[Explore Social Support](https://www.getsift.ai/social-support/) [Learn about the Care inbox](https://docs.getsift.ai/docs/integrations/app-store)

SIFT / APP REVIEWS Care

 **Reviews** Customer feedback, together

## More Care updates

### [Keep your place in the inbox](https://www.getsift.ai/changelog/2026-10-29-keep-your-place-in-the-inbox/)

### [Keep escalated cases routed correctly](https://www.getsift.ai/changelog/2026-10-29-keep-escalated-cases-routed-correctly/)

### [Follow longer conversations on X](https://www.getsift.ai/changelog/2026-10-22-follow-longer-conversations-on-x/)

October 22, 2026 Care