# Open a channel with its story attached

> Channel detail now brings an AI summary and analytics closer to the source you are inspecting. See what changed in Sift AI and how it helps social care teams.

Canonical: https://www.getsift.ai/changelog/2026-04-04-open-a-channel-with-its-story-attached/
Last updated: 2026-04-04

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## Open a channel with its story attached

Channel detail now brings an AI summary and analytics closer to the source you are inspecting.

## What changed

- Understand a channel before opening every record.
- Move from the summary to the underlying activity.

[Explore customer intelligence](https://www.getsift.ai/voice-of-the-customer/)

SIFT / CHANNEL DETAIL Analytics

 **Summary and analytics** Context at the source

## More Analytics updates

### [More community conversations in Listening](https://www.getsift.ai/changelog/2026-10-29-more-community-conversations-in-listening/)

### [Read charts at a glance](https://www.getsift.ai/changelog/2026-10-29-read-charts-at-a-glance/)

### [Meet Pulse](https://www.getsift.ai/changelog/2026-10-27-meet-pulse/)

October 27, 2026 Analytics