# Shape reply guidance for your team

> Teams can now define reply guidance per organization so drafts start closer to the right voice. See what changed in Sift AI and how it helps social care teams.

Canonical: https://www.getsift.ai/changelog/2026-03-17-shape-reply-guidance-for-your-team/
Last updated: 2026-03-17

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## Shape reply guidance for your team

Teams can now define reply guidance per organization so drafts start closer to the right voice.

## What changed

- Set guidance that matches the way your team responds.
- Keep the final decision with the person reviewing the draft.

[Explore SiftGPT and AI workflows](https://www.getsift.ai/product-overview/)

SIFT / REPLY GUIDANCE AI

 **Team voice** A better starting draft

## More AI updates

### [Put an agent on a schedule](https://www.getsift.ai/changelog/2026-10-29-put-an-agent-on-a-schedule/)

### [Ask SiftGPT in Slack](https://www.getsift.ai/changelog/2026-10-29-ask-siftgpt-in-slack/)

### [Add an image to SiftGPT](https://www.getsift.ai/changelog/2026-10-19-add-an-image-to-siftgpt/)

October 19, 2026 AI