# Blog, page 15 of 23

> Page 15 of 23 of the Sift AI blog: older posts on social customer service, analytics, listening, and community work.

Canonical: https://www.getsift.ai/blog/15/

## The Sift Blog.

Latest news, product updates, and insights on AI-powered social and community operations.

- ## [What Is Voice of Customer: Build a Powerful VoC Program](https://www.getsift.ai/blog/what-is-voice-of-customer/)
![What Is Voice of Customer: Build a Powerful VoC Program](https://cdnimg.co/1b1063f7-d317-4b64-84f1-6c3e33fa25b3/691c313f-6c48-4a76-a216-5a7603a09de9/what-is-voice-of-customer-voc-program.jpg) what is voice of customer voc program What is voice of customer - Understand what Voice of Customer (VoC) is. Build a powerful program to transform customer feedback into actionable insights for July 4, 2026 Read post
- ## [Unlock Process Automation Benefits for Social & Community](https://www.getsift.ai/blog/process-automation-benefits/)
![Unlock Process Automation Benefits for Social & Community](https://cdnimg.co/1b1063f7-d317-4b64-84f1-6c3e33fa25b3/9dce03c5-f9d0-4517-8515-0d11b6e9e6ab/process-automation-benefits-automation-graphic.jpg) process automation benefits social operations Explore the real process automation benefits for social & community ops. Quantify ROI, improve SLAs, and implement automation without pitfalls. July 2, 2026 Read post
- ## [Human in the Loop Automation: The Social Ops Playbook](https://www.getsift.ai/blog/human-in-the-loop-automation/)
![Human in the Loop Automation: The Social Ops Playbook](https://cdnimg.co/1b1063f7-d317-4b64-84f1-6c3e33fa25b3/7ab1ac3d-07a5-4f0c-8b5b-0753c4926cbd/human-in-the-loop-automation-digital-illustration.jpg) human in the loop automation social ops Learn how human in the loop automation helps social ops leaders scale support, manage risk, and prove ROI. A practical playbook for triage, routing, and KPIs. July 1, 2026 Read post
- ## [WhatsApp Business Support: 2026 Enterprise Guide](https://www.getsift.ai/blog/whatsapp-business-support/)
![WhatsApp Business Support: 2026 Enterprise Guide](https://cdnimg.co/1b1063f7-d317-4b64-84f1-6c3e33fa25b3/10f74e29-83a6-47ec-aff6-225488c31361/whatsapp-business-support-title-graphic.jpg) whatsapp business support social care Deploy WhatsApp Business support at scale. Our enterprise guide covers API setup, unified inbox, AI automation, routing, and compliance for social care. June 30, 2026 Read post
- ## [Unstructured Data Analysis: The Social Ops Playbook](https://www.getsift.ai/blog/unstructured-data-analysis/)
![Unstructured Data Analysis: The Social Ops Playbook](https://cdnimg.co/1b1063f7-d317-4b64-84f1-6c3e33fa25b3/e811ecad-c4c6-434d-8595-c94d346b3ed6/unstructured-data-analysis-social-ops.jpg) unstructured data analysis social operations Master unstructured data analysis to cut through social media noise. A playbook for social ops leaders on triage, routing, and reporting with AI. June 29, 2026 Read post
- ## [Posting on LinkedIn: The Enterprise Operations Playbook](https://www.getsift.ai/blog/posting-on-linkedin/)
![Posting on LinkedIn: The Enterprise Operations Playbook](https://cdnimg.co/1b1063f7-d317-4b64-84f1-6c3e33fa25b3/0dbc49f2-b0b9-4d67-9f9d-4a36911c6bbd/posting-on-linkedin-operations-playbook.jpg) posting on linkedin linkedin for business Go beyond basic tips for posting on LinkedIn. This enterprise guide covers governance, AI-powered triage, routing, and measurement for large-scale social ops. June 28, 2026 Read post
- ## [What Is Agentic Automation: Boost Social Ops Efficiency](https://www.getsift.ai/blog/what-is-agentic-automation/)
![What Is Agentic Automation: Boost Social Ops Efficiency](https://cdnimg.co/1b1063f7-d317-4b64-84f1-6c3e33fa25b3/93b339f3-235f-4a8d-94a9-b3903b2722de/what-is-agentic-automation-social-ops.jpg) what is agentic automation ai agents Discover what is agentic automation and how it helps social ops & community teams filter noise, improve SLAs, and automate triage with human control. June 27, 2026 Read post
- ## [Conversation Intelligence Platform: The Enterprise Guide](https://www.getsift.ai/blog/conversation-intelligence-platform/)
![Conversation Intelligence Platform: The Enterprise Guide](https://cdnimg.co/1b1063f7-d317-4b64-84f1-6c3e33fa25b3/1721a3f3-3e66-455d-b9e6-5af6b93148d7/conversation-intelligence-platform-enterprise-guide.jpg) conversation intelligence social care Explore what a conversation intelligence platform is and how it orchestrates social care, comms, and product feedback. An enterprise guide for ops leaders. June 26, 2026 Read post
- ## [Ai Powered Customer Service: Modern Social Ops Guide 2026](https://www.getsift.ai/blog/ai-powered-customer-service/)
![Ai Powered Customer Service: Modern Social Ops Guide 2026](https://cdnimg.co/1b1063f7-d317-4b64-84f1-6c3e33fa25b3/c067a5d1-f3d0-4586-96f7-87f27124301b/ai-powered-customer-service-social-ops.jpg) ai powered customer service social care Empower your team with true ai powered customer service. Filter noise & route intent like an OS for social ops. Ditch generic chatbots. Learn more. June 25, 2026 Read post