# Blog, page 14 of 23

> Page 14 of 23 of the Sift AI blog: older posts on social customer service, analytics, listening, and community work.

Canonical: https://www.getsift.ai/blog/14/

## The Sift Blog.

Latest news, product updates, and insights on AI-powered social and community operations.

- ## [Multi Agent Workflows for Social Care Operations](https://www.getsift.ai/blog/multi-agent-workflows/)
![Multi Agent Workflows for Social Care Operations](https://www.getsift.ai/blog/blog-placeholder-1.svg) multi agent workflows ai in customer service Discover how multi agent workflows can streamline social care. Learn to build, manage, and measure AI agent teams for triage, routing, and support at scale. July 13, 2026 Read post
- ## [AI Customer Service Solutions: Beyond Chatbots for Social](https://www.getsift.ai/blog/ai-customer-service-solutions/)
![AI Customer Service Solutions: Beyond Chatbots for Social](https://cdnimg.co/1b1063f7-d317-4b64-84f1-6c3e33fa25b3/6da9fb6c-23af-4b43-aae1-8ee87d9f8ef6/ai-customer-service-solutions-social-media.jpg) AI customer service social care Beyond chatbots: AI customer service solutions for social ops leaders. Learn about intent, routing, KPIs, and vendor evaluation for social media. July 12, 2026 Read post
- ## [The Top 10 Ranking Reporting Software for 2026](https://www.getsift.ai/blog/ranking-reporting-software/)
![The Top 10 Ranking Reporting Software for 2026](https://cdnimg.co/1b1063f7-d317-4b64-84f1-6c3e33fa25b3/a3048337-3874-43a8-b24d-b85f2bd06321/ranking-reporting-software-software-ranking.jpg) ranking reporting software seo tools Find the best ranking reporting software for your team. Our 2026 guide reviews top tools for rank tracking, SERP analysis, and automated reporting. July 11, 2026 Read post
- ## [Achieve Top First Contact Resolution with AI in 2026](https://www.getsift.ai/blog/first-contact-resolution/)
![Achieve Top First Contact Resolution with AI in 2026](https://cdnimg.co/1b1063f7-d317-4b64-84f1-6c3e33fa25b3/170040d0-56f9-4c24-9c2f-84f640666f6b/first-contact-resolution-ai-resolution.jpg) first contact resolution social care Master first contact resolution for social channels. Learn to measure correctly, avoid pitfalls, and use AI to boost team SLAs. July 10, 2026 Read post
- ## [Cross Team Communication](https://www.getsift.ai/blog/cross-team-communication/)
![Cross Team Communication](https://cdnimg.co/1b1063f7-d317-4b64-84f1-6c3e33fa25b3/bec4a5db-c222-40d5-a1ab-476796d4c2f1/cross-team-communication-sketch-design.jpg) cross team communication social care operations Cross team communication - Fix broken cross-team communication with an actionable playbook for social ops leaders. Diagnose issues, define routing, measure July 9, 2026 Read post
- ## [Advanced Nike Marketing Techniques: 9 Strategies for 2026](https://www.getsift.ai/blog/nike-marketing-techniques/)
![Advanced Nike Marketing Techniques: 9 Strategies for 2026](https://cdnimg.co/1b1063f7-d317-4b64-84f1-6c3e33fa25b3/58c194f7-ca1f-4a68-8d50-f5083765ae85/nike-marketing-techniques-shoes-illustration.jpg) nike marketing techniques social media operations Explore 9 advanced Nike marketing techniques. Learn to adapt their social strategies for intent tagging, crisis escalation, and AI support. Boost your brand July 8, 2026 Read post
- ## [Customer Interaction Analytics: Proactive Control For](https://www.getsift.ai/blog/customer-interaction-analytics/)
![Customer Interaction Analytics: Proactive Control For](https://cdnimg.co/1b1063f7-d317-4b64-84f1-6c3e33fa25b3/4fc9d54b-a929-4681-83be-d68197d668fc/customer-interaction-analytics-proactive-control.jpg) customer interaction analytics social listening Transform social ops with customer interaction analytics. Filter noise, automate routing, & measure critical insights for proactive control. Guide 2026. July 7, 2026 Read post
- ## [Contact Center Analytics for Social Media Teams](https://www.getsift.ai/blog/contact-center-analytics/)
![Contact Center Analytics for Social Media Teams](https://cdnimg.co/1b1063f7-d317-4b64-84f1-6c3e33fa25b3/9e55ff3b-b7eb-412a-b22c-e515d131f55c/contact-center-analytics-analytics-text.jpg) contact center analytics social care Go beyond AHT and CSAT. Master social-first contact center analytics to filter noise, automate routing, and prove ROI on channels like X and Discord. July 6, 2026 Read post
- ## [Social Media Monitoring Platform: Elevate Ops in 2026](https://www.getsift.ai/blog/social-media-monitoring-platform/)
![Social Media Monitoring Platform: Elevate Ops in 2026](https://cdnimg.co/1b1063f7-d317-4b64-84f1-6c3e33fa25b3/a3ec9f00-5c1e-4bf0-ae0c-8b7376c08740/social-media-monitoring-platform-presentation-slide.jpg) social media monitoring platform social listening Modern social media monitoring platform helps ops leaders unify channels, triage risk, & orchestrate support at scale. Move beyond passive listening. July 5, 2026 Read post